How to Order
Pushnin Jewelry House
How to Order?
At Pushnin Jewelry House you can order your jewelry easily, securely and conveniently online. Here we explain step by step how your order works.
1. Choose Your Jewelry
Discover our selection of jewelry made of gold, silver, gold-plated silver, amber and gemstones.
Open the desired product page and check the product description, available sizes, materials used, and product images.
2. Select Variant and Size
If the piece is available in several variants, please select the desired option. For rings, also select the correct ring size.
If you don't yet know your ring size, please use our ring size guide.
To the Ring Size Guide3. Add to Cart
Click "Add to Cart" on the product page. The selected piece will then be added to your shopping cart.
You can then continue shopping or go directly to the cart and checkout.
4. Review Your Cart
Before completing your order, check the selected items, quantities, sizes and prices once more.
If you have a valid voucher code, you can enter it in the field provided.
5. Enter Delivery Address
Enter your complete billing and delivery address. Please check your name, street, house number, postal code and city carefully.
A correct address helps avoid delivery delays.
6. Select Payment Method
Choose the payment method that suits you. Depending on availability, you can pay for your order using the following methods:
- PayPal
- Klarna
- Advance payment by bank transfer
The available payment methods will be shown to you during the order process.
7. Review and Submit Your Order
Before submitting your order with obligation to pay, you will see a complete overview of all selected items, prices, shipping costs and your entered data.
Please check all details carefully and complete your order via the corresponding button.
8. Receive Order Confirmation
After successful completion, you will receive an order confirmation to the email address you provided.
Please also check your spam folder if you don't receive the confirmation within a short time.
9. Processing and Shipping
After payment is received, your order is carefully checked, securely packaged and prepared for shipping.
Germany: usually 1–3 business days
European Union: usually 3–7 business days
Countries outside the EU: usually 5–7 business days
The stated delivery times may vary depending on the destination country, holidays, customs processing and shipping provider.
Ordering Without a Customer Account
If available during the ordering process, you can also complete your order without creating a customer account.
However, a customer account makes it easier to manage your personal data and keep track of your orders.
Changes After Ordering
If you notice an error in your delivery address after submitting your order, or wish to make a change, please contact us as soon as possible. Once the order has been shipped, changes may no longer be possible.
Important Notes
- Check the product description, size and version of the jewelry before purchasing.
- Make sure your delivery address is entered completely and correctly.
- Keep your order confirmation and order number in a safe place.
- If you have any questions, please provide your order number if possible.
Our tip: If you are unsure about choosing a piece of jewelry, ring size or variant, it's best to contact us before completing your order. We're happy to help you personally.
Have Questions About Your Order?
Our customer service team is happy to help.
Email: info@pushningold.com
Phone: +49 173 9549022